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Account & Privacy

Delete Your Mise It Account

You can request the permanent deletion of your Mise It account and the personal data associated with it by contacting our support team.

How to Request Account Deletion

Send an email to Mise It support from the email address associated with your account.

Please include:

  • The email address associated with your Mise It account.
  • A clear statement that you want your Mise It account deleted.
Email Support

Account Verification

To protect your account, we may ask you to confirm that you own the email address associated with the account before completing the deletion request.

What Will Be Deleted

Once your request has been verified and processed, we will delete:

  • Your Mise It account and profile information.
  • Your saved recipes, grocery lists, preferences, and other account content.
  • The connection between your account and any sign-in provider, including Google Sign-In.
  • Other personal information associated with your Mise It account, subject to the exceptions below.

Information We May Retain

Limited information may be retained when required by law or when reasonably necessary for security, fraud prevention, dispute resolution, financial recordkeeping, or enforcement of our agreements. Any retained information will be kept only for as long as necessary for those purposes.

Processing Time

We aim to complete verified account deletion requests within 30 days. We will contact you if additional information is required.

Need Help?

For questions about account deletion or privacy, contact our support team.

su*****@****************it.ca